Your data protection rights under UK GDPR
Last updated: September 2024
deft-thicket is committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines your rights and our obligations regarding the processing of your personal data.
deft-thicket acts as the data controller for personal information collected through our website and services. We determine the purposes and means of processing personal data and are responsible for ensuring compliance with data protection legislation.
Contact details for data protection enquiries:
Email: [email protected]
Address: 47 Meridian Business Park, Leicester, LE19 1WZ, United Kingdom
We process personal data only when we have a lawful basis to do so. The legal bases we rely upon include:
Under the UK GDPR, you have the following rights:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or when you withdraw consent.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. We do not currently engage in automated decision-making of this nature.
To exercise any of your rights, please contact us using the details provided above. We will respond to your request within one month. In complex cases or where we receive numerous requests, we may extend this period by up to two months, but we will inform you of any extension within the first month.
We may request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We primarily process and store data within the United Kingdom. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place in compliance with UK GDPR requirements.
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing, including encryption of data in transit and at rest, access controls, and regular security testing.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
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